LINE, in the queue with the rest
Bot basic ID, token and secret. Connected in a minute.
Connecting LINE
Adding a channel starts from an icon grid of all thirteen types, not a form. Picking one creates the channel and opens its config pane immediately — there is no name-entry modal.
Create a LINE official account
You will get a bot basic ID, a channel token and a channel secret.
Enter all three
Bot basic ID, Token, LINE secret.
Choose the routing
AI bot, or your agents.
Not every channel needs every control
Chat channels get do-not-create-contact, auto-close and a bot routing choice. They do not get call timings, because a chat has no calling hours.
- Three-field setup
- Full parity with the other chat channels once connected
A channel answers with exactly one thing
An AI bot, or a call flow. Never both, never neither. It is the only reason you can ever say for certain what picked up.
LINE FAQ
Which LINE credentials does Convarza need?
Bot basic ID, token and LINE secret. The secret field is masked with a show/hide toggle, like every other secret in the product.
How many channels do I get?
Three on Starter, six on Pro, fifteen on Growth and thirty-two on Scaler — of any type. Compare the plans.
Who can connect or disconnect a channel?
An admin. Connecting a line means credentials, a carrier account and a bill. A manager keeps everything operational — routing, calling hours, additional settings, enable and disable, and the health readout — but the credential fields and the connected-account row are admin-only, and the product says so rather than hiding it.